Billing, Cancellation & Refunds

Who charges you. Ariesnet, Inc. takes payment under Schematica, our suite of solutions. Your card statement and payment receipts will show SCHEMATICA. If you do not recognise a charge, that is why — contact us before disputing it and we will sort it out.

Trials. 14 days, a payment method is required, and nothing is charged during the trial. If you cancel before the trial ends you are never charged. If you do nothing, the plan you chose starts on day 15.

Monthly plans. Charged on the same day each month. Cancel any time from your account; you keep access until the end of the paid period. We do not refund partial months.

Annual plans and invoices. Team and Enterprise can pay annually by invoice, net 30. Annual plans are refundable in full within 14 days of the first payment, and not after that.

Changing plans. Upgrade any time; the difference is prorated. Downgrade takes effect at the next renewal. If a downgrade puts you over the smaller plan’s limits (seats, projects, nodes), the extra items become read-only, not deleted.

Founding teams. A founding seat is an annual Team subscription: $5,880 charged in advance for the first year instead of the $11,880 list price — the equivalent of $490/month — renewing at the list price. The Annual plans clause above governs it, including the 14-day refund window. Additional seats beyond 10 are billed at the standard seat price. Cancel any time to stop the renewal; the founding rate is not transferable to a new account.

Lapsed accounts. If payment fails we retry for 14 days and email you. After that the account becomes read-only. Nothing is deleted for 90 days.

Taxes. Prices exclude VAT, GST, and sales tax, which we add where we are required to collect them.